Customer experience
Filipino Customer Service Representative
Handles inbound calls, email and chat for US businesses, usually on a US timezone shift. Below: how the role compares with hiring locally, and what the 687 people on file for it actually bring.
Illustrative. Candidate profiles below are anonymized.
What the pool looks like
Experience
Most common skills
Tools they name
Anonymized profiles
A sample of what is on file. References like ARM-4F2A91 are stable, so you can quote one to the assistant or on a call and we will know who you mean.
Customer Service Representative / Customer Support
Customer Service Representative | Customer Support VA
Tools: excel
Customer Support Representative (Moving)
Ready to actually hire one?
This page is the salary data. The hiring page is on the main site, with the process, the guarantee and the full brief: hire a customer service virtual assistant.
Questions
How does a Filipino customer service representative compare with hiring one locally?
Roughly 80 percent less than a comparable US hire, once payroll taxes, benefits and overhead are counted on the US side. Against the other roles we benchmark, this one sits in the mid band. We do not publish salary figures or our own pricing; both are covered on the intro call, where they can be tied to your actual hours and scope.
How experienced are the customer service representatives in your pool?
There are 687 candidates on file matching this role, with a median of 1.7 years of experience. Every profile shown here is anonymized; names, resumes and portfolios are shared after an intro call.
Can I see full profiles before a call?
No. Profiles on this site and in the Claude connector are anonymized on purpose, so candidate details are not published to anyone who visits. Full profiles with resumes and portfolio links are shared once we have talked through what you need.
What timezone can they work?
The pool is based in the Philippines and most people work US business hours on a night shift locally. Australian and UK hours are also common. Confirm the exact shift on the call.
Talk through a customer service representative hire
Bring the hours you need covered and the tools your team uses.
Book an intro call